Posts by Kevin Chern
The Future of Legal Staffing: Is Outsourcing Paralegals the Answer?
“Do what you do best and outsource the rest.” – Peter Drucker A mid-sized law firm in Chicago found itself drowning in administrative tasks. Document preparation, legal research, case management these essential but time-consuming tasks kept piling up, stretching the in-house paralegal team to its limit. The attorneys were spending more time on paperwork than…
Read MoreWhich Privacy Laws Affect Your Website? A Guide to Compliance in 2025
“Privacy is not something that I’m merely entitled to, it’s an absolute prerequisite.” – Marlon Brando Back in 2023, a rapidly growing online retail business based in Chicago received a surprising notification of non-compliance with GDPR, Europe’s stringent data privacy law. Despite having minimal European traffic, the retailer faced fines totaling $500,000 due to improper…
Read MoreIs Your Business Overspending? Here’s How to Cut Costs and Improve Your Bottom Line
“A penny saved is a penny earned.” — Benjamin Franklin Small business owners constantly navigate the challenge of rising operational costs while striving for sustainable growth. Success isn’t just about reducing expenses—it’s about making strategic financial decisions that maximize resources, drive efficiency, and create long-term stability. The Hidden Costs in Small Businesses Many small businesses…
Read MoreManaging Negative Reviews: Best Practices for Protecting Your Reputation
“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.” – Warren Buffett Customer feedback can make or break a business, and negative reviews are an inevitable part of running any company. Whether they stem from genuine dissatisfaction, misunderstandings, or even unfair…
Read MoreHow to Generate & Leverage Positive Reviews for Business Growth
“Your brand isn’t what you say it is—it’s what Google says it is.” – Chris Anderson Picture this scenario: A thriving local coffee shop in Austin, Texas, was averaging a modest 3.8-star rating on Google. The owner realized reviews were directly affecting foot traffic, so they decided to focus on generating positive feedback. Within six…
Read MoreThe Evolution of Privacy Laws: What Businesses Need to Know in 2025
“Privacy is not an option, and it shouldn’t be the price we accept for just getting on the Internet.” – Gary Kovacs Let’s kick things off with a revealing story. Back in 2024, a mid-sized e-commerce company based in New York experienced explosive growth, onboarding thousands of new customers monthly. Amidst rapid expansion, they overlooked…
Read MoreHow Smart Tax Reduction Strategies Can Free Up Cash for Business Growth
“Anyone may so arrange his affairs that his taxes shall be as low as possible” -Justice Learned Hand Let’s start with a success story. In 2022, a medium-sized tech company based in San Francisco found itself trapped in stagnation. With cash flow strained by tax obligations, growth initiatives were stalled. Determined to break the cycle,…
Read MoreThe Global Talent Advantage: Why Outsourcing is Essential in Today’s Economy
“Talent wins games, but teamwork and intelligence win championships.” – Michael Jordan In 2023, when software giant Atlassian realized it needed to rapidly scale its customer support team, the leadership faced a dilemma: build an in-house team in an overheated domestic job market or outsource globally to tap into specialized skills at lower costs. Choosing…
Read MoreThe Ethics of Outsourcing: How to Vet Vendors Without Sacrificing Quality
“Ethics is knowing the difference between what you have a right to do and what is right to do.” — Potter Stewart Outsourcing is no longer just about cost savings it’s about strategic growth, agility, and gaining access to specialized expertise. Yet, as businesses expand their reliance on third-party vendors, a critical question arises: How…
Read MoreThe True Cost of a Cyber Attack: How Businesses Can Prepare for the Worst
“It takes 20 years to build a reputation and five minutes to ruin it.” — Warren Buffett A cyber attack can dismantle a business faster than any competitor ever could. The financial losses are staggering, but the real damage often lies in the operational chaos, legal battles, and shattered customer trust that follow. For businesses,…
Read More