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Multitasking is often misunderstood. It isn’t just doing two things at once. It’s the attempt to switch rapidly between tasks, thinking we’re being efficient. You might believe you’re handling work emails while on a conference call, but what you’re really doing is task-switching. Task-switching means bouncing between different activities, which causes mental friction. Your brain needs a…
“Burnout is what happens when you try to avoid being human for too long.” — Michael Gungor Let me paint a picture. A fast-scaling consulting firm out of Chicago hit $20 million in revenue in record time. But in the fourth quarter of last year, something odd happened. Projects began slipping. Client satisfaction scores dipped.…
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