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“Take care of your employees, and they’ll take care of your business. It’s as simple as that.”— Bill Gates Health benefits are getting more expensive. And not just a little. The reality for worksite employers is that healthcare costs are climbing faster than revenue growth for many small and midsize companies. What used to be…
Being present isn’t the same thing as being productive. Coming out of COVID, much of the conversation around workforce performance focused on quiet quitting and the cost of employees mentally checking out. Now, as the country faces a growing health crisis, businesses need to pay just as much attention to presenteeism: employees who are unwell,…
For small and mid-sized businesses, employee health is an undervalued factor of success. The health of a workforce directly determines how people show up, focus, communicate, and perform. In larger companies, health-related absences are easier to absorb because they have layers of redundancies. SMBs don’t have that luxury. One member going down affects coworkers, deadlines,…
Strategic patience is the delicate balance between knowing when to act and when to wait. It’s not passively sitting back; it’s intentional waiting while planning the next move. The best businesses resist the urge to chase short-term wins, opting to lay solid foundations for sustainable growth. Companies like Apple and Amazon exemplify strategic patience. Apple…
For many business owners, the hardest part of running a company is not the product, the sales process, or even the finances. It’s the people. In a recent episode of MindShare, Kevin Chern sat down with Lenny LaCour and Dr. Robert Heller of Trust Well Network to explore why human capital creates so many challenges…
In the business world, optimism is a leadership advantage, not a personality trait. When leaders genuinely embrace optimism, they create a ripple effect throughout their organization. Employees become more engaged, teams become more collaborative, and setbacks become stepping stones rather than stumbling blocks. At its core, optimism is about maintaining the belief that challenges can…
Fearlessness and courage are often grouped together, but they are not the same. Courage is not the absence of fear. Being courageous means recognizing fear, pressure, or uncertainty and still choosing to act responsibly. In business, courage often shows up in everyday moments. Addressing underperformance, admitting a mistake, changing strategy, or making a difficult decision…
Strategy, systems, and processes make up much of what a business is and can become. However, they are not the only factors. It’s also shaped by mindsets. The way leaders think, respond, communicate, and make decisions directly impacts how the rest of the organization functions. This is especially true for small and mid-sized businesses, where…
Many business owners worry about burnout, and for good reason. It stalls progress, slows growth, and pushes good team members out the door. For SMB operators, the risk is even higher. Smaller teams have fewer people available to pick up the slack when someone is overwhelmed, which puts more pressure on everyone else and makes…
In a high-stakes legal firm, a junior associate approached the managing partner with a problem: a client’s contract contained a clause that could expose them to financial risk. The associate explained the issue in detail and waited for instructions. Instead of giving an immediate answer, the managing partner responded with a simple question: What do you think?…
