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“Take care of your employees, and they’ll take care of your business. It’s as simple as that.”— Bill Gates Health benefits are getting more expensive. And not just a little. The reality for worksite employers is that healthcare costs are climbing faster than revenue growth for many small and midsize companies. What used to be…
The hiring process can feel like a marathon, and as time drags on, the temptation to settle for a “good enough” candidate grows stronger. With tight timelines and mounting pressure, it’s easy to convince yourself that filling the role quickly is the right move. But here’s the catch: settling for average talent may patch things…
The Challenge: Many businesses are stuck in a growth rut, thinking they need new products, a bigger budget, or shiny new channels to make progress. But what if your next big leap is already hiding in the data you’ve been collecting all along? A Quick Insight: Take an e-commerce business, for example. Their growth had…
Strategic patience is the delicate balance between knowing when to act and when to wait. It’s not passively sitting back; it’s intentional waiting while planning the next move. The best businesses resist the urge to chase short-term wins, opting to lay solid foundations for sustainable growth. Companies like Apple and Amazon exemplify strategic patience. Apple…
Strategy, systems, and processes make up much of what a business is and can become. However, they are not the only factors. It’s also shaped by mindsets. The way leaders think, respond, communicate, and make decisions directly impacts how the rest of the organization functions. This is especially true for small and mid-sized businesses, where…
In a high-stakes legal firm, a junior associate approached the managing partner with a problem: a client’s contract contained a clause that could expose them to financial risk. The associate explained the issue in detail and waited for instructions. Instead of giving an immediate answer, the managing partner responded with a simple question: What do you think?…
When people think of innovation, they often imagine something loud or flashy. But that isn’t always the case. Some of the most impactful ideas and strategies are quietly developed behind the scenes. These subtle yet powerful innovations help businesses thrive, adapt, and seize opportunities without making a big show. This is what we call innovation undercover: the…
“The only thing worse than being blind is having sight but no vision.” — Helen Keller Vision is a tricky thing. Sometimes it comes in the form of a sharp idea, a clear goal, or an ambitious mission. But other times, especially when you’re knee-deep in operations, hiring chaos, and margin pressure, it slips quietly…
Business owners spend a lot of time thinking about profit, but far fewer stop to examine how money actually leaves the business. Recently, Michael Greene and Caleb Coke of ClearView Spend Solutions joined Kevin Chern on the MindShare podcast to discuss payment strategy, a costly blind spot for many small and midsize companies. Their message…
“Don’t count the people you reach; reach the people who count.”— David Ogilvy In the rush to launch, many founders skip the most foundational step: build an ICP (your Ideal Customer Profile). It seems obvious, almost too simple. But ignoring it means misalignment that can become impossible to unwind. Working with companies navigating product-market fit,…
