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Every founder makes mistakes. The challenge is knowing which ones become useful lessons, and which can permanently change a company’s trajectory. On Electrifying Growth with Chris Sugden, Kevin Chern reflected on his path from attorney to entrepreneur and the high-stakes decisions that shaped it. From scaling law firms and navigating regulatory battles to choosing investors…
The hiring process can feel like a marathon, and as time drags on, the temptation to settle for a “good enough” candidate grows stronger. With tight timelines and mounting pressure, it’s easy to convince yourself that filling the role quickly is the right move. But here’s the catch: settling for average talent may patch things…
Being present isn’t the same thing as being productive. Coming out of COVID, much of the conversation around workforce performance focused on quiet quitting and the cost of employees mentally checking out. Now, as the country faces a growing health crisis, businesses need to pay just as much attention to presenteeism: employees who are unwell,…
For small and mid-sized businesses, employee health is an undervalued factor of success. The health of a workforce directly determines how people show up, focus, communicate, and perform. In larger companies, health-related absences are easier to absorb because they have layers of redundancies. SMBs don’t have that luxury. One member going down affects coworkers, deadlines,…
Strategic patience is the delicate balance between knowing when to act and when to wait. It’s not passively sitting back; it’s intentional waiting while planning the next move. The best businesses resist the urge to chase short-term wins, opting to lay solid foundations for sustainable growth. Companies like Apple and Amazon exemplify strategic patience. Apple…
In the business world, optimism is a leadership advantage, not a personality trait. When leaders genuinely embrace optimism, they create a ripple effect throughout their organization. Employees become more engaged, teams become more collaborative, and setbacks become stepping stones rather than stumbling blocks. At its core, optimism is about maintaining the belief that challenges can…
Leaders often misunderstand compassion. Some people hear the word and assume it means being too soft, too emotional, or unwilling to hold people accountable. But compassion is not weakness. It’s not lowering standards or avoiding difficult decisions. Compassionate leadership means recognizing the human side of work while still leading with clarity, fairness, and responsibility. This…
Fearlessness and courage are often grouped together, but they are not the same. Courage is not the absence of fear. Being courageous means recognizing fear, pressure, or uncertainty and still choosing to act responsibly. In business, courage often shows up in everyday moments. Addressing underperformance, admitting a mistake, changing strategy, or making a difficult decision…
Leaders often underestimate the impact their mindset has on how employees show up for work each day. People rarely separate how they feel about their work from how their leaders show up to lead it. In SMBs, where teams interact with leadership daily, their mindset sets the tone for the entire business. When a leader…
Strategy, systems, and processes make up much of what a business is and can become. However, they are not the only factors. It’s also shaped by mindsets. The way leaders think, respond, communicate, and make decisions directly impacts how the rest of the organization functions. This is especially true for small and mid-sized businesses, where…
