Behavioral Targeting for Higher Conversions
Posted September 19, 2024 by Kevin Chern
Behavioral targeting is the practice of delivering personalized ads or content to users based on their past behavior. This could include their browsing history, search queries, clicks, purchases, and even time spent on certain pages. By analyzing these behaviors, businesses can gain a deeper understanding of their audience’s preferences, needs, and habits—and use that information to craft hyper-relevant marketing messages.
Why Behavioral Targeting Works for Higher Conversions
There’s no denying it: we’re living in the era of personalization. Customers expect businesses to know what they want—before they even have to ask. Behavioral targeting makes this possible by delivering ads or content that feel custom-tailored to the individual.
Here’s why this matters for conversions:
- Relevance Equals Engagement
People are far more likely to engage with ads or messages that feel relevant to their interests. When you serve up content that aligns with their behavior, you’re offering a solution they’re already looking for. This increases the likelihood of them clicking on your ad, exploring your offer, and eventually converting. - Reduced Wasted Spend
With behavioral targeting, you’re not casting a wide net and hoping for the best. You’re strategically placing your marketing messages in front of the people most likely to convert. This means fewer wasted impressions and clicks, resulting in a higher return on investment (ROI). - Building Customer Loyalty
Personalized experiences lead to better relationships with your customers. By anticipating their needs and delivering relevant content, you’re building trust and loyalty. And when customers trust your brand, they’re more likely to return—and convert again.
Types of Behavioral Targeting
Now that we’ve established why behavioral targeting for higher conversions works, let’s dive into the different types of behavioral targeting you can use in your strategy:
1.Site-Based Targeting
This type of behavioral targeting focuses on how users interact with your website. What pages do they visit? How long do they stay on each page? Which products do they view? By analyzing these interactions, you can segment users based on their behavior and serve them content or offers that match their interests.
For example, if a user has spent a lot of time browsing a specific product category, you can retarget them with ads or emails featuring those products, potentially offering a discount to nudge them toward conversion.
2.Search-Based Targeting
Search-based targeting involves using the search queries your users have entered to better understand their intent. By targeting users based on the keywords or phrases they’ve searched for, you can deliver ads or content that align with their current needs or questions.
If someone is searching for “best running shoes,” you can target them with an ad showcasing your top-selling running shoes—right when they’re ready to make a purchase.
3.Purchase-Based Targeting
Purchase-based targeting is exactly what it sounds like: delivering personalized content based on a user’s past purchase behavior. If a customer recently bought a pair of jeans, you might follow up with suggestions for matching tops or accessories. This approach not only encourages repeat purchases but also increases the average order value.
4.Email Retargeting
Ever notice how you receive a follow-up email after you abandon your cart? That’s email retargeting in action. This type of behavioral targeting allows businesses to send targeted emails based on a user’s actions, such as leaving items in a shopping cart or visiting a specific page multiple times without making a purchase.
By reminding users of what they left behind—and offering incentives to complete their purchase—you can drive higher conversions through carefully timed email campaigns.
How to Implement Behavioral Targeting for Higher Conversions
Ready to put behavioral targeting for higher conversions to work? Here are the steps you’ll need to take:
1.Gather Behavioral Data
The first step is to collect as much data as possible about your users’ behavior. This includes tracking their browsing history, clicks, time spent on pages, and purchase history. You can gather this data through tools like Google Analytics, Facebook Pixel, and CRM systems.
2.Segment Your Audience
Once you have your data, it’s time to segment your audience based on their behaviors. Create distinct user groups based on actions like visiting certain pages, searching for specific terms, or making a purchase. The more refined your audience segments, the more personalized (and effective) your targeting will be.
3.Create Personalized Content
Now that you know who your audience is and what they’ve done, you can craft personalized ads, emails, or website experiences tailored to their behavior. Remember, relevance is key. The more relevant your content, the higher your chances of conversion.
4.Test and Optimize
Behavioral targeting is all about finding what works best for your audience. Test different ad creatives, email subject lines, or calls-to-action to see what drives the highest engagement and conversion rates. Continuously analyze your results and optimize your campaigns for better performance over time.
Common Pitfalls to Avoid
While behavioral targeting is a powerful tool, there are a few pitfalls to watch out for:
- Over-Personalization: Yes, there is such a thing as being too personal. If users feel like you’re tracking their every move, they might get creeped out. Make sure your targeting is subtle and feels organic.
- Ignoring Privacy Concerns: Always be transparent about how you collect and use data. Respect user privacy and follow data protection regulations like GDPR.
- Neglecting Broad Campaigns: Behavioral targeting is highly effective, but don’t forget the value of broader awareness campaigns. Not every strategy needs to be laser-focused on user behavior.
Behavioral targeting for higher conversions is a must-have strategy in any marketer’s toolkit. By understanding and acting on your users’ behavior, you can deliver hyper-relevant content that boosts engagement, reduces wasted spend, and drives higher conversion rates. Whether you’re using site-based targeting, search-based targeting, or email retargeting, the key is to remain focused on delivering value to your audience at every step of their journey.