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Are You Investing in the Wrong Growth Channels?

Posted April 23, 2025 by Kevin Chern

“The essence of strategy is choosing what not to do.”
Michael Porter

Not every growth plan dies with a bang. Some fade slowly, drained by investments in marketing and sales channels that look shiny but don’t move the needle.

If you’ve ever watched your acquisition costs climb while your conversion rates stay flat, you’ve likely brushed up against this silent killer: channel misalignment.

Let me tell you about a company I worked with a SaaS provider in the legal tech space. They were pouring $50,000 a month into paid search, convinced that Google Ads was their golden goose. But the leads weren’t converting. After six months, they had burned through $300,000 and could barely trace any closed deals back to those campaigns.

Why? Because their buyers weren’t searching for solutions they were asking peers for recommendations. Referrals and strategic business partnerships ended up outperforming paid ads 5:1 in both cost and quality.

They weren’t just burning cash. They were chasing the wrong crowd in the wrong place at the wrong time.

The Cost of Getting It Wrong

Channel misalignment isn’t just a strategy misstep it’s a revenue leak.

Let’s put a price tag on it:

  • 65% of marketing budgets are wasted on ineffective channels or campaigns. (Forrester)
  • *50% of SMBs say they don’t know which marketing channels yield the best ROI. (Campaign Monitor)
  • Customer acquisition costs (CAC) have risen by 60% over the last five years. (ProfitWell, 2023)

When you’re investing in the wrong growth channel, it’s not just lost money It’s lost time, momentum, and sometimes, morale.

Growth Channels: What Are We Talking About?

When we talk about growth channels, we’re referring to the paths that bring you business whether it’s leads, customers, referrals, or conversions. These include:

  • Paid Advertising (PPC, social ads)
  • Organic Search (SEO, content)
  • Email Marketing
  • Affiliate Partnerships
  • Referrals and Word of Mouth
  • Webinars and Events
  • LinkedIn and Other Social Platforms
  • Direct Sales Outreach

Each channel has its place. But not all were created equal for your industry, your product, or your buyers.

The Real Question: Where Are Your Buyers Hanging Out?

Imagine walking into a nightclub with a sign that says “No business talk,” then setting up a booth for your B2B service. That’s what it’s like trying to push enterprise software via TikTok.

Too many business owners skip this foundational question:
Where do my ideal customers spend time and trust others?

Let’s break it down.

1. Paid Ads: The Double-Edged Sword

Paid ads are like espresso shots fast, energizing, and costly if you overdo it.

They’re excellent for:

  • Product launches
  • Time-sensitive offers
  • Retargeting warm audiences

But here’s the kicker:

  • Only 2% of cold ad traffic converts on the first visit. (Wordstream)
  • Average CPC across industries ranges from $1 to $6, but legal, finance, and healthcare can hit $50+ per click. (HubSpot, 2023)

If you’re not segmenting audiences, A/B testing creative, and optimizing Local Service Ads, you’re setting money on fire.

Paid works but only when it complements an organic, long-game strategy.

2. Content & SEO: The Compounding Asset

Organic search is like planting a tree it takes time, but eventually, it feeds you forever.

Why it works:

  • 68% of online experiences begin with a search engine. (BrightEdge)
  • SEO leads have a 14.6% close rate, compared to 1.7% for outbound. (Search Engine Journal)

But here’s the caveat:

  • It’s not just about blogs. You need intent-driven, keyword-optimized, authority-building content.
  • And if you’re not tracking rankings, dwell time, and bounce rates, you’re flying blind.

Many businesses treat SEO as an afterthought. It’s not. It’s your best salesperson that never sleeps.

3. Email Marketing: Old School, Still Gold

The rumors of email’s death? Greatly exaggerated.

  • Email delivers an average ROI of $42 for every $1 spent. (Litmus)
  • Segmented campaigns can improve CTRs by up to 50%. (Mailchimp)

If you’re still batch-and-blasting newsletters without personalization, you’re leaving money and trust on the table.

Email works best when paired with behavior tracking, lead scoring, and CRM integration. For deeper insight, explore our post on maximizing lead conversions.

4. Referrals: The Hidden Growth Engine

When was the last time you asked for a referral?

Because:

  • 92% of people trust recommendations from people they know. (Nielsen)
  • Referred customers have 37% higher retention and spend 16% more on average. (Wharton School of Business)

But referrals don’t just “happen.” You need systems ask loops, incentive structures, referral programs.

It’s the growth channel that too many business owners treat like an accident instead of an asset. Learn more about effective business networking strategies that spark referrals.

5. Events and Webinars: The Trust Accelerator

Nothing builds authority faster than showing up live.

In-person or virtual, webinars are conversion-rich environments:

  • Webinar attendees convert 20-40% higher than cold traffic leads. (GoToWebinar)
  • B2B buyers attend an average of 3–5 webinars before engaging with a vendor. (Demand Gen Report)

Pro tip: Don’t sell during the event. Teach, share, connect. Then offer value in the follow-up.

6. LinkedIn: The Modern Trade Show Floor

Especially for B2B, LinkedIn is no longer optional it’s essential.

  • 80% of B2B leads from social media come from LinkedIn. (LinkedIn, 2023)
  • Decision-makers spend 2.5x more time consuming thought leadership than previously reported. (Edelman)

But posting company updates isn’t enough. You need personal brand storytelling, direct outreach, and group engagement.

Think of it as networking at scale with measurable ROI.

So, How Do You Know If You’re in the Wrong Channel?

Here are five signs you’re investing in the wrong growth path:

  1. High spend, low ROI: You’re shelling out thousands, but can’t connect spend to results.
  2. Great leads, poor fit: You’re attracting interest, but they don’t close or they churn fast.
  3. Consistent traffic, inconsistent conversions: You’re visible, but not persuasive.
  4. All outbound, no inbound: Your pipeline only moves when your team is hustling.
  5. You can’t answer this question: “Which channel drives your highest LTV customers?”

If any of these sound familiar, it’s time to overcome decision paralysis in choosing the right vendor and audit your growth playbook.

The Growth Channel Alignment Framework

Let’s make this actionable. Here’s the 5-step framework we use with clients at Sanguine:

Step 1: Analyze Your Buyer Journey

Map every touchpoint. Where are they learning? Where are they stuck? How do they buy?

Step 2: Match Channel to Intent

  • Discovery phase → SEO, LinkedIn, Webinars
  • Consideration phase → Retargeting, Case Studies, Email
  • Purchase phase → Direct Sales, Referral Follow-ups

Step 3: Run Channel Attribution

Use tools like Google Analytics 4, HubSpot, or Segment to trace first touch → last click → conversion.

Step 4: Grade Channels by CAC, CLTV, and Velocity

Not all growth is created equal. Fast doesn’t always mean profitable.

Step 5: Trim & Reinforce

Cut or pause low-performing channels. Reinforce the ones delivering sustainable results.

Think like a portfolio manager: diversify, test, but double-down on what compounds.

Case Study: The Power of Channel Pivoting

A mid-market HR SaaS firm came to us with a $60K/month ad budget and zero organic pipeline.

They were relying entirely on Google Ads and cold outreach, both yielding high CAC and low retention.

After a 90-day audit and reallocation:

  • We launched a referral program, netting 20% of new MRR within six months.
  • We built a LinkedIn engagement plan around the founder’s thought leadership, driving 30K+ views per month.
  • We invested in high-intent SEO content targeting HR pain points cutting CAC by 40%.

They didn’t need to spend more. They needed to spend smarter.

The Takeaway: Strategy Isn’t Just About Doing More

Growth isn’t about trying everything. It’s about knowing what works, what doesn’t, and having the guts to let go of the rest.

Misaligned growth channels are like rowing with a hole in the boat you’ll tire before you get anywhere meaningful.

When you get alignment right, it feels different. You stop chasing. Momentum builds. Customers find you. Referrals multiply. CAC shrinks.

And suddenly, your growth strategy feels less like guesswork and more like compounding interest.

So, ask yourself…

Are you investing in what works or what looks good on a pitch deck?

kevin

After 30 years of building businesses while navigating some of the most complex paths to success, Kevin Chern founded Sanguine Strategic Advisors to lend his insight and experience to other serial entrepreneurs, small business owners and folks in need of a roll-up-your-sleeves innovator, deal maker and doer.

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