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Are You Leaving Growth Opportunities Buried in Your Data?

Posted May 18, 2025 by Kevin Chern

“The goal is to turn data into information, and information into insight.”
— Carly Fiorina, Former CEO of HP


The Challenge: 

Many businesses are stuck in a growth rut, thinking they need new products, a bigger budget, or shiny new channels to make progress. But what if your next big leap is already hiding in the data you’ve been collecting all along?

A Quick Insight:


Take an e-commerce business, for example. Their growth had plateaued despite countless campaigns and tweaks to their strategy. But when we dove into their customer data, we found a game-changing discovery.

Their best-selling products had a 43% higher repeat purchase rate among customers aged 35-50. But guess what? They were pouring all their ad spend into targeting the 20-30-year-old crowd.

The Shift:


A simple change: refocusing their ad spend on the 35-50 demographic. And the result? A 27% boost in conversions within just one quarter. No extra budget. Just smarter targeting.

The Takeaway:


Growth wasn’t hiding in new products or markets—it was buried in their data. By unlocking insights from what they already knew, they tapped into a goldmine they’d been overlooking.


The Data Deluge: Why Business Owners Are Overwhelmed

Let’s be honest—data overwhelm is real.

Between CRMs, website analytics, email platforms, ad dashboards, and ERP systems, the average company manages over 163 terabytes of data annually. (Source: IDC)

Yet:

  • Only 37% of organizations regularly turn data into insights. (Gartner, 2023)
  • 62% of business decisions are still made based on gut feel. (PwC, 2024)

Data isn’t valuable unless it’s activated.


The Growth Potential Hidden in Plain Sight

When businesses leverage data-driven decisions:

  • Companies are 23 times more likely to acquire customers. (McKinsey)
  • Organizations are 6 times more likely to retain customers. (Bain & Company)
  • Data-driven businesses outperform their peers by 20% in revenue and 30% in profit. (Forrester)

The data you need to unlock growth is already in your hands—the challenge is knowing where to look.


The Framework for Data-Driven Growth

Here’s the Sanguine framework for turning raw data into business growth insights:

  1. Identify Core Data Sources
  2. Define Business Questions First
  3. Look for Patterns, Not Just Numbers
  4. Activate with Actionable Metrics
  5. Validate with Experiments

1. Identify Core Data Sources

Most businesses drown in data because they don’t prioritize the right sources.

Focus on these five core data streams:

  • Customer Behavior: Website analytics, heatmaps, CRM
  • Sales Performance: Deal cycles, win/loss rates, revenue by segment
  • Marketing Campaigns: Email open rates, PPC performance, social engagement
  • Operational Efficiency: Fulfillment times, support tickets, supply chain delays
  • Financial Metrics: Profit margins, CAC, LTV, churn

If you’re tracking too much, you’re tracking nothing.


2. Define Business Questions First

Instead of asking, “What does the data say?” ask:

  • “Where are we leaking revenue?”
  • “What do our most profitable customers have in common?”
  • “Which campaigns drive the highest LTV?”

Data without questions is noise. Questions turn it into signals.


3. Look for Patterns, Not Just Numbers

Don’t just read dashboards. Look for relationships.

For example:

  • Are high-value customers coming from a specific channel?
  • Do churn rates spike after certain interactions?
  • Does CAC vary dramatically by segment?

Pattern recognition is where insight lives.


4. Activate with Actionable Metrics

Key metrics aren’t just nice to know. They drive decisions.

Focus on:

  • LTV:CAC Ratio
  • Customer Segmentation by Profitability
  • Funnel Conversion Rates
  • Product-Level Margins

Choose metrics that inform action, not just observation. Discover how to enhance your value proposition in our guide: ROI Rockets: High-Level Marketing Tactics That Soar


5. Validate with Experiments

Insights are guesses until proven.

Top businesses:

  • Run A/B tests on campaigns
  • Pilot new pricing models
  • Test product bundling strategies
  • Companies that experiment grow 2x faster. (Optimizely)

Don’t assume the data is right—validate it in the wild.


Real Case Study: How a B2B SaaS Firm Found $500K in Their Data

One of our clients, a SaaS platform for HR teams, was stagnating. Revenue wasn’t dropping—but it wasn’t climbing either.

Their data revealed:

  • Enterprise clients churned less than SMBs.
  • Upsells were 3x higher in one vertical (healthcare).
  • Email campaigns performed 25% better with non-product-related content.

What we did:

  • Pivoted targeting to enterprise healthcare clients.
  • Reworked email content strategy toward thought leadership.
  • Adjusted pricing tiers based on segment profitability.

Within six months:

  • Revenue grew 18%
  • Churn decreased 15%
  • LTV improved 33%

The opportunities weren’t in launching something new. They were buried in existing customer data.


The Most Overlooked Data Opportunities

Here’s where most businesses miss the gold:

Customer Segmentation: Not all customers are equally valuable.
Sales Cycle Stages: Where deals get stuck reveals growth blockers.
Churn Patterns: Cancellation reasons hold growth clues.
Support Interactions: Repeat tickets indicate product or onboarding gaps.
Geographic Trends: Certain regions might outperform—unexplored.  Learn how to diversify revenue with the right partners and pace in our article: Leveraging Affiliate Partnerships for Explosive Growth


Tactical Tools to Unearth Growth in Your Data

Equip your team with:

CRM Insights: HubSpot, Salesforce, or Zoho CRM analytics
Behavior Analytics: Google Analytics, Hotjar, or Mixpanel
Data Visualization: Tableau, Power BI, or Looker
A/B Testing Platforms: Optimizely or VWO
Data Warehousing: BigQuery, Snowflake for large-scale integration

Tools don’t replace strategy—they enable it. Explore our insights on streamlining operations: Could a Leaner Operation Boost Your Profit Margins Overnight?


The Metaphor: Your Data Is Like an Oil Field

Think of your business data like an oil field. Raw data is crude oil—valuable, but only if you refine it.

Refining it into insights? That’s the fuel that drives growth.

Leave it untouched, and it just sits there. But tap into it, process it, and suddenly you’ve got the power to move faster, smarter, further.


So—are you sitting on an untapped oil field?

Or are you ready to refine your data into growth fuel?

Because the next big opportunity for your business might not require more data—just a better way to read the data you already have.


kevin

After 30 years of building businesses while navigating some of the most complex paths to success, Kevin Chern founded Sanguine Strategic Advisors to lend his insight and experience to other serial entrepreneurs, small business owners and folks in need of a roll-up-your-sleeves innovator, deal maker and doer.

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