Articles Highlighting Customer Engagement

Customer thinking about switching to a competitor after receiving a business call

Would Your Customers Stay If a Competitor Called Today?

By Kevin Chern | April 18, 2025 |

“It takes months to find a customer… seconds to lose one.” – Vince Lombardi Imagine this scenario: Your most loyal customer receives a call today from your biggest competitor. They offer slightly better pricing, a faster turnaround, or perhaps just a fresh perspective. Ask yourself honestly, would your customer stay loyal or jump ship? The…

Boosting Customer Engagement with Multi Channel Marketing

Boosting Customer Engagement with Multi-Channel Marketing

By Kevin Chern | September 5, 2024 |

Marketing isn’t a one-size-fits-all game, especially when your customers are spread across different platforms, each with its own preferences. Some might check their inbox daily, others live on Instagram, and a few might just spot your ad while scrolling through TikTok. So, how do you engage them all? The answer: multi-channel marketing. By reaching out…

Leveraging Webinars For Small Business Growth A Comprehensive Guide

Leveraging Webinars for Small Business Growth: A Comprehensive Guide

By Kevin Chern | June 24, 2024 |

Can a Robot Be a Business Owner? Exploring AI in Business Operations In the era of digital transformation, small businesses are constantly searching for innovative strategies to expand their reach and engage with their audience more effectively. Webinars, short for web seminars, have emerged as a powerful tool in achieving these objectives. This guide will…

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