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What’s Wasting More Time: Tools, People, or Policies?

By Kevin Chern | April 26, 2025 |

“The bad news is time flies. The good news is you’re the pilot.” — Michael Altshuler Let’s rewind to 2022. I was advising a midsized fintech firm one with an impressive suite of tools, sharp people, and seemingly airtight systems. Yet, month after month, they couldn’t hit their quarterly growth goals. The leadership team was…

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